2020 Jeep Cherokee common problems & recalls
What owners report most to NHTSA on the 2020 Jeep Cherokee, and the recalls issued for this model year. Got a symptom of your own? Start a case for your car.
Most reported 2020 Jeep Cherokee problems
Based on 335 owner complaints filed with NHTSA for the 2020 Jeep Cherokee.
- Power Train200 reports
- Engine46 reports
- Unknown Or Other37 reports
- Electrical System35 reports
- Service Brakes27 reports
2020 Jeep Cherokee recalls
Recalls issued for the 2020 Jeep Cherokee model year. Whether one is still open on a specific car depends on its VIN: check yours at nhtsa.gov/recalls. Safety recalls are repaired free at a franchised dealer.
- BACK OVER PREVENTION: SENSING SYSTEM: CAMERA20V191000
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
- STEERING:RACK AND PINION:RACK19V637000
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
- POWER TRAIN26V290000
Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
Remedy: Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
Describe the symptom and start a case. Redline checks it against this model’s complaint and recall data and shows what evidence would confirm it.
Other Jeep Cherokee years
More Jeep models
Data from the National Highway Traffic Safety Administration (NHTSA). Complaint volume reflects how often owners report an issue, not whether your car has it. Confirm with an inspection.
Problem with your Cherokee?
Every problem becomes a Case. Tell Redline what your Cherokee is doing: it shows what the evidence supports, what’s still missing, and what to check next, before you approve a repair.
“Inner pad ~1 mm. Outer pad 3 mm.”
Next: check the slide pins move freely before buying parts.